FAQ

How do I pay you?

You can pay by cheque, cash or by e-transfer, in up to four payments. More information is provided on our online sign-up form.

What eggs, fruits, vegetables and meat products does the program offer?

Check out this list of the food items we aim to produce for the 2017 season. Also see this blog post for weekly photos of a 2016 produce box.

What if I am going on vacation this summer and will miss a pick-up?

Notify us at least 48 hrs in advance by completing this skip form.  We will put your meat box on hold until the next week. For the fruit and veggie box,  you will receive a double value box at the last pickup of the season. Alternatively you can arrange for a family member or friend to pick it up for you. Members can put a fruit & veggie box “on hold” only once in the season.

What if I forget to pick up my box?

Your box will be at Wind Whipped Farm (4645 William Head Rd, Metchosin). Give us a call and we can arrange for you to pick it up within 24 hours of the regular drop-off at the farm.

Can I make substitutions?

Yes. We bring extra items to the drop-off site so you can trade 1 to 2 items (depending on supplies). This applies only to the fruit and vegetable box.

Can I choose the types of meats I will receive?

Yes. The meat box options include pork, lamb and chicken. You can choose to exclude one of these types of meats for the whole season.

How much food will I receive?

The vegetable box typically contains 6 to 12 items. The meat box typically contains between 2 to 5 items.

What is the duration of the program?

The duration of the box program is 20 weeks starting at the beginning of June. Depending on your location, the first pick-up date is Tuesday June 6th, or Friday, June 9th, 2017.

When and where can I pick up my box?

Depending on your location, the first pick-up date is Tuesday June 6th, or Friday, June 9th, 2017. You have three box pick-up options:

1) On Tuesdays, from 4:30 to 5:30PM, at the Victoria West Community Center: 521 Craigflower Rd.

2) On Tuesdays, from 5:00 to 6:00PM, at the Cook Street Village Activity Centre380 Cook Street.

3) On Fridays in Metchosin, from 4:00 to 6PM, at Wind Whipped Farm: 4645 B William Head Road.

What if I receive a food item I am not familiar with?

We are on site to answer questions and suggest recipes.

How does the box pick-up work?

Once a week, you show up at the agreed upon location and time. We will be on site to hand over your box and answer questions. Please bring your own shopping bags for the fruit and veggie box. Your meat box is packaged in a bag and stored in a cooler. Eggs are handed over separately. Flower bouquets are wrapped and ready to put in water. 

Can I order larger quantities?

At times we have a fruit & veggie “bumper crop” and we are able to offer discounted bulk order purchases to our members, or an extra box at the end of the season. If we have a bumper crop we will let you know through our newsletter. For all other products, contact the farms directly.